[Effective Date: 1 June 2024]

At Opulent Aesthetics, we are committed to respecting your privacy and ensuring that your personal information is protected. This GDPR and Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By using our website, www.opulentasthetics.com, you agree to the collection and use of information in accordance with this policy.

1. Data Controller Information

Opulent Aesthetics
Website: www.opulentasthetics.com
Email: opulentasthetics1@gmail.com

2. Collection of Personal Information

We collect personal information by lawful and fair means and, where appropriate, with your knowledge or consent. The types of personal information we may collect include:

     

      • Contact details (e.g., name, email address, phone number)

      • Demographic information (e.g., age, gender)

      • Usage data (e.g., pages visited, time spent on the site)

      • Call tracking information

    3. Legal Basis for Processing

    We process personal data based on the following legal grounds:

       

        • Consent: You have given clear consent for us to process your personal data for a specific purpose.

        • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

        • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

        • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, unless overridden by your interests or fundamental rights and freedoms.

      4. Use of Personal Information

      We use your personal information for the following purposes:

         

          • To provide and maintain our services

          • To notify you about changes to our services

          • To allow you to participate in interactive features of our services when you choose to do so

          • To provide customer support

          • To gather analysis or valuable information so that we can improve our services

          • To monitor the usage of our services

          • To detect, prevent, and address technical issues

        5. Protection of Personal Information

        We protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. These measures include:

           

            • Encryption

            • Access controls

            • Security protocols

          6. Transparency and Retention

          We make readily available to customers information about our policies and practices relating to the management of personal information. Personal information is retained only as long as necessary for the fulfillment of its purposes, and we provide details on retention periods or criteria used to determine those periods.

          7. Call Tracking Technologies

          Our website uses call tracking technologies to monitor user behavior, improve user experience, and understand our audience better. CallRail collects information on callers through dedicated phone numbers purchased or ported into CallRail by our business customers. Call tracking may also be used for marketing purposes, such as tracking the effectiveness of advertising campaigns and personalizing content.

          8. Data Subject Rights

          Under the GDPR, you have the following rights regarding your personal data:

             

              • Right to Access: You have the right to request access to your personal data and obtain a copy of the data we hold about you.

              • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

              • Right to Erasure: You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.

              • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

              • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on our legitimate interests.

              • Right to Data Portability: You have the right to request transfer of your personal data to another data controller.

            You can exercise these rights by contacting us at opulentasthetics1@gmail.com.

            9. Data Transfers

            Personal data may be transferred outside the EU. We ensure that such transfers comply with applicable data protection laws and use safeguards such as standard contractual clauses or other legally approved mechanisms.

            10. Data Breach Notification

            In the event of a data breach, we will notify affected users and the appropriate authorities as required by law.

            11. Changes to This Privacy Policy

            We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

            12. Contact Us

            If you have any questions about this Privacy Policy, please contact us at:

            Opulent Aesthetics
            Website: www.opulentasthetics.com
            Email: opulentasthetics1@gmail.com